SM ISO 10003:2017
Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
- Statute : Replaced
- Effective date : 03.08.2017
- Is valid? : No
- Terms of validity : 04.08.2021
- Available in : English
- Pages : 45
152.50
lei
Classification of the standard
- ICS code
- Name
- 03.120.10
- Quality management and quality assurance
Link between documents
- Link type
- Notation
- Replaced by
- SM ISO 10003:2021
- IDT-identical international
- ISO 10003:2007