SM ISO 10003:2021
Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
- Statute : Replaces
- Effective date : 04.08.2021
- Is valid? : Yes
- Available in : English
- Pages : 48
170.20
lei
Classification of the standard
- ICS code
- Name
- 03.120.10
- Quality management and quality assurance
Link between documents
- Link type
- Notation
- Replacing
- SM ISO 10003:2017
- Replacing
- SM ISO 10003:2017
- IDT
- ISO 10003:2018
- IDT
- ISO 10003:2018