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SM ISO 10004:2019 Quality management. Customer satisfaction. Guidelines for monitoring and measuring
  • Statute : Replaces
  • Effective date : 21.02.2019
  • Is valid? : Yes
  • Available in : English
  • Pages : 46
170.20 lei
Classification of the standard
  • ICS code
  • Name
  • 03.120.10
  • Quality management and quality assurance
Link between documents
  • Link type
  • Notation
  • IDT-identical international
  • ISO 10004:2018

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