SM SR ISO/TS 10004:2012
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
Additional notes
: Anulat prin Hotărîrea Institutului Naţional de Standardizare nr. 416 din 11.11.2014 (BS/11-2014)
- Statute : Withdrawn
- Effective date : 01.08.2012
- Is valid? : No
- Terms of validity : 11.11.2014
- Available in : Romanian
- Pages : 40
134.80
lei
Classification of the standard
- ICS code
- Name
- 03.120.10
- Quality management and quality assurance
Link between documents
- Link type
- Notation
- Replaced by
- SM ISO 10004:2014
- IDT - Identical Romanian
- SR ISO/TS 10004:2011