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SM ISO 10002:2021 Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
  • Statute : Replaces
  • Effective date : 04.08.2021
  • Is valid? : Yes
  • Available in : English
  • Pages : 42
152.50 lei
Classification of the standard
  • ICS code
  • Name
  • 03.120.10
  • Quality management and quality assurance
Link between documents
  • Link type
  • Notation
  • IDT
  • ISO 10002:2018

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