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SM ISO/IEC TR 20000-11:2017
Information technology. Service management. Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL
- Statute : Adopted
- Effective date : 06.09.2017
- Is valid? : No
- Terms of validity : 01.10.2021
- Available in : English
- Pages : 56
Classification of the standard
- ICS code
- Name
- 35.020
- Information technology (IT) in general
- 03.080.99
- Other services
Link between documents
- Link type
- Notation
- Replaced by
- SM ISO/IEC TS 20000-11:2021
- Replaced by
- SM ISO/IEC TS 20000-11:2021
- Replaced by
- SM ISO/IEC TS 20000-11:2021
- IDT-identical international
- ISO/IEC TR 20000-11:2015
- IDT-identical international
- ISO/IEC TR 20000-11:2015
- IDT-identical international
- ISO/IEC TR 20000-11:2015