ISO 10003:2007
Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations.
- Statute : Replaced
- Effective date : 01.12.2007
- Is valid? : No
- Available in : English
- Pages : 44
152.50
lei
Classification of the standard
- ICS code
- Name
- 03.120.10
- Quality management and quality assurance
Link between documents
- Link type
- Notation
- Replaced by
- ISO 10003:2018
- National Standard
- SM ISO 10003:2017